Critical Care Customer Resources
Critical Care Customer Portal
- Returns and Destruction
- Drug Quote
- Refills
- Order Status
- Leave of Absence Requests
- Discharge History and Split Billing
- Patient Profile
- Secure Messaging to Pharmacy
- Early Refills Report
- Refills Due Report
- Facility Cost Report (Med A / Managed Care Charges)
- Non Covered Charges Report
- Therapeutic Type Report
Need a Login? Contact Us Below
Important Info
Phone 309-690-7790 Fax 866-385-4948
HOURS: Monday – Friday 9:00am – 5:00pm; Saturday 9:00am - 1:00pm
CUT OFF TIMES: REFILLS 3PM NEW ORDERS 4PM ; 1:00 PM on SATURDAYS
PLEASE USE YOUR STATSAFE MACHINE FOR EMERGENCY MEDICATIONS.
Reserve all after hour calls for emergency only. If you have an emergency order, that is not in your StatSafe machine, please call the above emergency service phone number. Please note that the Pharmacist ON-CALL is NOT in the pharmacy after hours. Routine Refill orders will be filled and sent with the next daily delivery. Thank You.
After Hours -Emergency Service
Phone 888-644-4998
If you are having StatSafe Issues please see the Instruction and Troubleshooting Procedures below.